BIG MAGGY’S REWARDS
A LITTLE THANK-YOU.
FOR THE NEXT RIDE.
You shop with us.
We put a little something towards next time.
Our free Customer Rewards scheme lets you earn rewards on non-discounted purchases, online and in-store. Save them for something special or put an available balance towards your next purchase.
REWARDS
Good bikes. Good people.
A little something back.
What’s the idea?
We appreciate you choosing Big Maggy’s. Customer Rewards is one way we say thank you: earn a little back on eligible shopping, ready to use on a future purchase.
There’s no joining fee. You don’t need another card taking up space in your wallet. Your rewards are linked to your email address, so use the same one whenever you shop with us.
KEEP IT SIMPLE
Shop. Earn. Enjoy next time.
STEP 1
Make yourself known.
Give us your email address when you shop in-store, or use it at online checkout. That’s how we connect your purchases to your Customer Rewards profile.
STEP 2
Earn a little back.
Earn rewards when you buy non-discounted items, whether you’re shopping online or visiting us in the store.
STEP 3
Put it towards next time.
Use your available rewards online or in-store. Save them for something you’ve had your eye on, or use them on your next visit.
THE IMPORTANT BIT
Full-price shopping earns rewards.
Rewards are earned on non-discounted items. Sale and discounted items don’t earn additional Customer Rewards. If you’re unsure about a particular purchase, ask us and we’ll check it for you.
A few good questions.
How do I join?
Shop with us and provide your email address so we can create or identify your customer profile. There’s no separate paid membership to buy. If you’re joining in-store, just ask the team about Customer Rewards.
Could I already have rewards?
Quite possibly. If you’ve shopped with us, supplied an email address and made qualifying purchases, you may already have a balance. Ask us to check before you start hunting through old emails.
I usually shop in-store. Can I use my rewards online?
Yes. Use the same email address at online checkout that you gave us in the shop. This allows the system to recognise your rewards profile and make your available balance accessible during checkout.
I usually shop online. Can I use my rewards in-store?
Absolutely. Let us know you’re already a customer and give us the email address you use online. We can find your profile and check the rewards available to use.
What if I use different email addresses?
Your email address is what connects your rewards profile. Using different addresses can mean your purchases aren’t recognised under the same profile. Give us a shout and we’ll help check what’s happened.
Do discounted items earn rewards?
No. Customer Rewards are earned on non-discounted items. You can shop with us online or in-store—the same earning rule applies.
ONE EMAIL. ONE FAMILIAR FACE.
Same email. Wherever you shop.
The easiest way to keep everything connected: use the same email address online and in the shop. If your details change, let us know so we can help keep your customer profile up to date.
Rather not take part?
No problem. If you don’t want to be part of Customer Rewards, email us to request removal from the scheme. We’ll update your profile and confirm when it’s done.
Request removal from Customer Rewards → NEED A HAND?
We’re easier to talk to than a forgotten password.
Questions about joining, your balance or using your rewards? Pop into the shop, send us an email or give us a call. We’ll help you work it out.
Good people. Proper bike care. A little something back.